Back

System Administrator/ Administrative Assistant

450 Clock Hours/ 24 Weeks

This course is designed to provide students with the knowledge, skills and attitudes to function effectively using advanced word processing tools, spreadsheets, databases, and presentation software within a modern Microsoft office environment. It will take a closer and much more detailed look at the Microsoft Office programs and its components. It also adopts a practical approach aimed at equipping students with the technical and professional skills to perform effectively as clerical and administrative support personnel within an organization.

Learning Objectives:

Upon successful completion of this course, the student will be able to:

  • Acquire the knowledge and skills of office administration to function effectively in a modern office environment.
  • Develop problem-solving capabilities to function with minimum supervision.
  • Develop the confidence and capability to respond effectively to new processes in the office.
  • Acquire technological, communicative, problem-solving and attitudinal skills to function effectively in the working environment.
  • Acquire inter-personal skills to help foster organizational harmony and customer goodwill
  • Develop the confidence to seek promotional opportunities within the organization.
  • Acquire skills to conduct self-directed investigations into alternative procedures and systems that may assist in maximizing the output of the office.
  • Develop proper work ethics, social responsibility, and integrity that contribute in promoting a positive image of the organization in which they are employed.

 

Class Title

Lecture Hours

Lab Hours

Practicum Hours

Instructional Hours

Windows 10 & Microsoft OneNote

60

30

 

90

Microsoft Word 2016

30

30

 

60

Microsoft Excel 2016

30

30

 

60

Microsoft Access 2016

30

30

 

60

Microsoft PowerPoint 2016

30

30

 

60

General System Troubleshooting

40

30

 

70

Externship

 

 

50

50

Total

220

180

50

450

 

System Administrator/ Administrative Assistants are responsible for supporting a team with their day-to-day operations of a company's computer systems and networks. They perform varied tasks, including monitoring, maintaining, and testing internet performance, ensuring the availability of computer networks for all users, and troubleshooting system failures and computer hardware and software issues. Assistant systems administrators may conduct training and support other network users within the organization. Additional tasks also include monitoring and evaluating the efficiency of operations and preparing systems and software documentation.

Responsibilities:

Here are examples of responsibilities from real assistant systems administrator resumes:

  • Perform a wide variety of administrative tasks including managing daily schedules and interconnecting with other medical facilities and patients.
  • Monitor network connectivity, traffic, loads, and TCP/IP packet efficiency.
  • Work on Solaris volume manager to create file systems as per user and database requirements.
  • Maintain anti-virus software, remedy virus infections, and resolve hardware problems and technical issues
  • Configure PCs, fax, printers, network, and internet for their small office.
  • Provide desktop support & user account administration on NT and Novell servers on a token ring network.
  • Install and configure wireless access points, PCs, modems, data/RF jacks, and terminate various cabling.
  • Assist NHA with facility management as a student administrator, with rotations in various departments of the facility.
  • Confirm all new teammates are entering in corporate compliance and HIPAA training and new teammate orientation has been complete.
  • Execute executive leadership and assist NHA in preparing and management of state survey according to federal and state guidelines.
  • Scan documents into a HIPAA compliant database, log incoming referrals from physicians, keep track of all physician information.
  • Configure and administer anti-virus protection.
  • Support end-users with general PC troubleshooting.
  • Maintain Citrix environment for presenting legacy applications.
  • Perform routine backups, OS & software updates/patches/configuration changes.

Common skills that an assistant systems administrator uses to do their job include "customer service," "patients," and "payroll." You can find details on the most important assistant systems administrator responsibilities below.

Analytical skills. To carry out their duties, the most important skill for an assistant systems administrator to have is analytical skills. Their role and responsibilities require that "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." Assistant systems administrators often use analytical skills in their day-to-day job, as shown by this real resume: "developed and monitored work flow analysis for staff; prepared monthly/quarterly/year-end projections, financial reports, and forecasts. "

Multitasking skills. Many assistant systems administrator duties rely on multitasking skills. "administrators may have to work on many problems and tasks at the same time.," so an assistant systems administrator will need this skill often in their role. This resume example is just one of many ways assistant systems administrator responsibilities rely on multitasking skills: "leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, and purchasing. "

Problem-solving skills. assistant systems administrators are also known for problem-solving skills, which are critical to their duties. You can see how this skill relates to assistant systems administrator responsibilities, because "administrators must quickly resolve problems that arise with computer networks." An assistant systems administrator resume example shows how problem-solving skills is used in the workplace: "addressed and resolved any time clock or payroll discrepancies with employees and staff. "

Communication skills. assistant systems administrator responsibilities often require "communication skills." The duties that rely on this skill is shown by the fact that "administrators must describe problems and their solutions to non-it workers." This resume example shows what assistant systems administrators do with communication skills on a typical day: "major responsibility: administrative oversight and acting department director for telecommunications and transportation departments. "

The average Systems Administrator I salary in the United States is $71,714 as of November 27, 2023, but the range typically falls between $64,204 and $80,669. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Projected growth:

The United States Bureau of Labor Statistics projects an average growth rate for systems administrators between 2014 and 2024. They expect an 8 percent increase in the job market, resulting in 30,200 jobs created in the next 10 years. Currently there are 382,600 systems administration positions in the country, as most companies hire at least one person to keep their servers and networks running.

Career trajectory:

Once a systems administrator has mastered his role and has a few years of experience in the field, he can advance to the position of a systems engineer or an IT manager within the company. These positions work to build the infrastructure of a company and look for ways to optimize company technology to increase production and save money.

Additionally, systems engineers and IT managers can eventually become IT Directors and Chief Information Officers within a company. These people have the final say on what projects are launched and monitor their progress to make sure they're completed on time and the results are as expected. Systems administrators who are looking to advance should take leadership and project management classes to show they are capable of leading teams and accomplishing big picture goals.

Many people become systems administrators because they like tinkering with technology and understanding exactly how it works. This curiosity and desire to find better solutions will help them go far in their careers. If you think you have the right skills and mindset to become a systems administrator, start searching for jobs that could be a good fit for you today.

A system administrator or a computer systems administrator is a professional who manages and maintains the computer systems, networks and servers of their clients. If you are good with computers and have a knack for solving network issues, you might want to pursue this career path. Knowing more about this profession can help you decide if this is the best career option for you.

The primary duties and responsibilities of system administrators are:

  • Understanding the specific requirements of clients.
  • Making recommendations and suggestions for the design of computer systems for clients.
  • Installing and maintaining systems like WANs (wide area networks) and LANs (local area networks) for a variety of organizations and institutions.
  • Maintaining and upgrading data cloud infrastructure and internet servers for clients.
  • Troubleshooting network issues and fixing identified problems.
  • Assessing cybersecurity threats and implementing mechanisms to prevent intrusions.
  • Making scripts for the automation of tasks and network processes.
  • Testing and improving the efficiency of computer systems and internet servers.

It's the SysAdmin's duty to ensure that all servers are running smoothly at all times and to perform the necessary software installs and updates. Manage user access and permissions to all systems and data. As SysAdmin, you'll be managing all of the different user permissions and admins.

If you want to become a system administrator, you may consider developing these skills:

Communication skills: As a system administrator, you may need to interact with a variety of people, including clients, managers, stakeholders, executives, technicians and clerical staff. Being able to convey complex ideas in terms that people can easily understand often requires good written and verbal communication skills.

Organizational skills: In this role, you may handle a variety of tasks, including keeping your resources, tools, files, communication and hardware organized at all times. Additionally, you may also have to organize your primary tasks into a timed schedule and adhere to it strictly.

Attention to detail: System administrators often perform with accuracy and consistency. They may have to analyze large amounts of data to generate useful insights and solve problems, so good attention to detail can help you avoid errors in this line of work.

Technical skills: You can benefit greatly from developing a good knowledge of programming, software development, hardware capabilities, testing mechanisms, protocols and network infrastructure.

Skip to content